Help Center
The Redesign Hotel operates unmanned from 24:00 to 07:00.
During unmanned operation hours, Hotel Care 25's AI customer center provides customer service.
If you need assistance with reservation management, in-room inquiries, etc., please contact us at any time.
Please contact us at the number below.
AI Customer Center 1600-0680
Reservation management, on-site payment, check-in, check-out, room change, room use inquiries, hotel facility inquiries, supplies inquiries, emergency situations (drunken person)
★ AI Customer Center Operating Hours: 24:00 ~ 07:00
▶ Additional Amenities: Front Lobby (Towels, Bottled Water)
LEE DESIGN HOTEL
★ AI Customer Center Phone Number: 1600-0680
▶ Breakfast Hours: 7:30 AM - 10:00 AM (2nd floor restaurant, closed Tuesday - Wednesday)
▶ Parking lot information:
→ Available up to the 3rd floor of the hotel's underground parking lot
→ When checking out, you must register your vehicle number at the front desk (1 parking space per room, based on standard rooms)
→ Parking valid time: 12:00 / Additional fee of 1,000 won per 30 minutes after that
→ When full, use the parking lot on the 4th to 9th floors of Samsung Tower (Hours: 9:00 PM to 12:00 PM)
▼ See Samsung Tower parking lot location
For the convenience and safety of customers and to control the entry of minors.
The AI customer center is monitoring.
Call taxi number information
★ Representative call taxi available throughout Yongin City
▶ Yongin Private Taxi Call: 031-321-6666
▶ Yongin Model Taxi: 031-337-8888
▶ Yongin Hanaro Call: 031-284-8989
★ Giheung-gu local call taxi contact information
▶ Giheung-gu (Gugal-dong, Jungdong, Guseong-dong, Bora-dong, etc.): 031-286-8989
★ Guide to Reserving Model Taxi and Large Taxi
▶ Model Taxi Reservation: 031-284-4000
▶ Large taxi reservation: 031-321-5000
★ How to use special transportation for the transportation disadvantaged
▶ Yongin City Transportation Disadvantaged Mobility Support Center: 1644-1213
▶ Target audience: People with walking disabilities, wheelchair users, etc.
▶ How to make a reservation: After pre-registration, make a reservation by phone or through the dedicated app.
▶ Vehicle Features: Wheelchair accessible vehicle equipped with a lift
★ Yongin City Call Taxi Fares and Payment Methods
▶ Basic fare: Approximately 3,800 won (as of 2024)
▶ Late-night surcharge: 20% surcharge from 22:00 to 04:00
▶ Call fee: 1,000~2,000 won (varies by call center)
▶ Payment method: Cash, card, Samsung Pay, Kakao Pay, etc. Easy payment available